Terms & Conditions

This document presents all mandatory conditions of using www.vrccoins.com

VR Challenge Coins is aimed at providing best-in-class customer services to build a community of satisfied, loyal customers. Please review our Term and Conditions to make you experience with us more satisfactory and good enough to return for future engagements.

Any user who submits the artwork to VR Challenge Coins warrants us the legal right to modify it and reproduce new graphics, images or logos associated with the order placed. He also affirms that the reproduction or reuse of any image submitted to us does not infringe on the intellectual property rights of any other person or business entity.

The artwork you see on our website may belong to other persons/entities and exhibits here for comparison purpose. These images are not entitled to any commercial use by website visitors, and not otherwise. Our graphic experts will conceive and craft customized artwork as per your submitted styles, logos or image(s) and will be sent for production after your approval. The mockups we share with you will be our sole proprietary and we may use them to produce designs for others, but certainly with absolute exclusivity following their needs and brand value.

We send full-colored digital proofs or design mockups for review to our customers. Once you receive these proofs along with a detailed quotation for your order, pay special attention to design, colors, text, engraved patterns and every bit of details. We will revise the mockups before proceeding with the order. We will send the final design for production after necessary modifications as you need.

We have integrated secure online payment processing systems into our website so that you can confidently use your credit/debit card or PayPal account. We take appropriate measures to keep your personal and financial information secure with us. We deploy contemporary security parameters to handle online credit/debit card processing most securely and safely.

Once order placed and processed, it may not be canceled. No funds will be reverted for any reason or applied to future purchases as soon as design enters into the production phase. Therefore, we request you to carefully check and confirm the order. Do verify everything with our dedicated sales representative before processing any order.

We pay special attention to deliver products in time, and some times before deadline besides quality manufacturing. However, we do not take any responsibility for delayed deliveries because we have no control on shipping hiatuses that may occur due to customs clearance, inaccurate shipping address, unavailability of the recipient and a misrouted package by our service provider (UPS), and undeliverable address information. Please note that the estimated turnaround time for your order to reach the shipping address may vary because of shipping delays which are beyond our control.

We manufacture products with 100% quality. Typically, there occurs no manufacturing error from our side. However, we may replace one of our manufactured items if found and claimed defective at no additional charge. You must submit us a written claim for a defective product within 30 days of receipt. Remember ‘defective’ or ‘defect’ means a manufacturing error and not any other damage.

All content available on this website from layout to graphics, text, and interfaces, etc., are subjected to international copyrights and protected by intellectual property rights. Hence, it’s prohibited to replicate, reproduce, distribute and modify the website content for any reason and use any of the materials on it for commercial purposes without written permission from the site owner or authorized personnel. For any legal disputes, state laws will be applied. You can contact our customer representative for more details.

We may change our terms from time to time, so keep checking this agreement and feel free to contact us for any query.

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